Privacy Policy

At Genting Casino, we value your trust and commitment to our online gaming platform. We respect your right to privacy and are committed to protecting the personal data you provide us with.

This Privacy Policy aims to inform you about how we collect, use and share information collected from you in order to ensure a safe, secure and enjoyable experience for all users.

Collection of Personal Data

We may collect certain types of data through various means:

• Registration Information: When creating an account on our platform, we require basic personal details such as name, address, email address, date of birth, phone number.
• Gameplay Data: We record your gameplay activity, including bets made, wins and losses.
• Payment Information: We collect payment method data when processing transactions.

How We Use Your Personal Data

We use the collected information for various purposes:

• Account Administration: To verify user identity and prevent unauthorized access to accounts.
• Gameplay Monitoring: For fair play practices and preventing fraud or suspicious activity.
• Marketing Communications: To inform you about promotions, bonuses and special offers via email or SMS.

Sharing Your Data

We may share your personal data with:

• Third-Party Service Providers: Companies assisting us in providing gaming services such as payment processing and marketing campaigns.
• Regulatory Bodies: Complying with regulatory requirements for online gaming operators.

Your Rights Under the GDPR

As per European General Data Protection Regulation, you have rights to access your information, request correction or erasure, restrict or object to data collection. You may also exercise the right to data portability and withdraw consent at any time.

Data Storage and Security

We take necessary measures for secure storage of personal data in our systems, using encryption technologies such as TLS 1.2+ protocol and Cloudflare's DDoS protection services.

Changes to Our Privacy Policy

Genting Casino reserves the right to revise this policy periodically according to changes in regulations or company needs.

If you have any questions about Genting Casino's policies or wish to exercise your rights, please contact us using our website support form.